Last updated: January 30, 2019
Please read these Terms and Conditions ("Terms","Terms and Conditions") carefully before using the www.farepilot.comwebsite (the “Website”) and the FarePilot mobile application (the “App”) (theApp and the Website together, or individually, the "Service"). TheService is operated by The FarePilot Limited ("FarePilot","us", "we", or "our"), a company registered inEngland and Wales. Our company registration number is 10515435 and ourregistered office is at Shell Centre, Shell Centre, London, England, SE1 7NA.
These Terms are a legal contract between you and FarePilot("us" or "our" or "we" or “FarePilot”) and governyour access to and use of the Service and any the text, data, information,software, graphics, videos, photographs and more (all of which are referred toas “Materials”) that we and our affiliates may make available to you throughService.Your access to and use of the Service is conditioned upon youracceptance of and compliance with these Terms. These Terms apply to allvisitors, users and others who wish to access or use the Service.
Additional terms mayapply for addition products or services, which will be made available with therelevant additional Service, which additional terms will become an integralpart of your agreement with us in respect of those additional Services.
READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING ANY PART OFTHE SERVICE. USING THE SERVICE IN ANY WAY INDICATES THAT YOU HAVE BOTH READ ANDACCEPT THESE TERMS. YOU CANNOT USE THIS SERVICE OR ANY PART OF THE SERVICE IF YOU DO NOT ACCEPT THESE TERMS.
You must be 18 years old or older to access or use the Service.This Service is intended for drivers only and may not be used by any person who is not legally entitled to drive a motor vehicle. You may not access the Service while operating a motor vehicle. All users are required to be fully compliant with their independent licensing obligations and the terms and conditions of the relevant ride hailing app.
Be aware that the use of some of the functionalities of theService requires access to the internet
Our Services are intended to help you find better and more customer hotspots, help you increase the quality and value of your fares, and help you reduce idle time and save money.
We analyse different external data sources, your use of the Service, and combine different data sets to help predict where you may be able to find different customer hotspots and plan for different jobs.
We also want to help you find and connect with people and businesses that can add value for you and theServices that you use (for example, via our Boost Service). We may ask you to provide data (such as name, telephone, email, postcode, where you work, type of vehicle, vehicle colour, age of vehicle, work attire) to help assess if we can add value for you by introducing you to different third party service providers, such as private hire operators that may be looking to make use of your services. We use the data that have and collect to make suggestions to you to connect you to third party service providers. These third party service providers pay us to introduce you to them, and we design our Services to make suggestions to you for third parties that might be valuable and relevant for you, for example to increase the frequency of customer jobs and the value of fares.
We do research on the Services and the use that is made of the Service to improve them. We analyse the data that our Services and your use thereof generate to better understand how you use the Service, what is valuable for you, and what we can do to improve the Service. We can show you ads, offers, or sponsored content to help you discover different commercial offers and products offered by partners we select. These partners pay us to show their content to you.
In these Terms we are granting you a limited, personal, non-exclusive, revocable and non-transferable license to use and to display the Materials; your right to use the Materials is conditioned on your compliance with theseTerms (including the payment of any applicable fees). You have no other rights in this this Service or any part thereof and you may not modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of Materials or Service in any manner. If you make copies of any part of the Service while engaging in Permitted Purposes then we ask that you be sure to keep on the copies all of our copyright and other proprietary notices as they appear on the Service.
You may only use such copies in connection with your use of the Service.If you breach any of the provisions in these Terms, your right to use our Service and your right to use any of the Materials posted on ourWebsite or App will cease immediately. You must, at our option, return, delete or destroy any copies of such Materials which you have made.
We make available the App to access the website and Services via a Device. To use the App you must have a Device that is compatible with the mobile service. We do not warrant that the App will be compatible with your Device. We hereby grant to you a non-exclusive, non-transferable, revocable license to use an object code copy of the App for one registered account on oneDevice owned or leased solely by you, for your personal use. You may not: (i)modify, disassemble, decompile or reverse engineer the App, except to the extent that such restriction is expressly prohibited by law; (ii) rent, lease, loan, resell, sublicense, distribute or otherwise transfer the App to any third-party or use the App to provide time sharing or similar services for any third-party; (iii) make any copies of the App; (iv) remove, circumvent, disable, damage or otherwise interfere with security-related features of theApp, features that prevent or restrict use or copying of any content accessible through the App, or features that enforce limitations on use of the App; or (v)delete the copyright and other proprietary rights notices on the App. You acknowledge that we may from time to time issue upgraded versions of the App, and may automatically electronically upgrade the version of the App that you are using on your Device. You consent to such automatic upgrading on yourDevice, and agree that these Terms will apply to all such upgrades. The foregoing license grant is not a sale of the App or any copy thereof, and we and our third-party licensors or suppliers retain all right, title, and interest in and to the App (and any copy of the App). Standard carrier data charges may apply to your use of the App.
The following additional terms and conditions apply with respectto any App that we provide to you designed for use on an Apple iOS-poweredmobile device (an “iOS App”):
The following additional terms and conditions apply with respect to any App that we provide to you designed for use on an Android-powered mobile device (an“Android App”):
“User Generated Content” is any content such as communications ,information, messages, photographs, music, videos, designs, graphics, website links, data, profiles that you and/or other Service users post or otherwise make available on or through the Service, except to the extent that such content is owned by or licensed to FarePilot.
You are solely responsible for your User Generated Content, your interactions with other users of the Service and your activity on the Service.You agree not to post any content or make any communications which may expose FarePilot or any of the Service’s users to harm or liability of any type. You agree not to post or submit User Generated Content, or a link to a website, which, is illegal, fraudulent, deceptive, misleading, libelous, infringing, harassing, hateful, threatening, abusive, pornographic, offensive in a sexual, racial, cultural or ethnic consent or is otherwise objectionable.
You confirm that you own or control all rights in any UserGenerated Content that you post or submit on or through the Service. You agree not to submit User Generated Content unless you are the owner or have permission of the owner to post such User Generated Content. You confirm not to post photos or videos of another person or showing another person without that person's permission.
Your User Generated Content is not confidential or proprietary.You grant, and warrant that you have the right to grant to FarePilot anon-exclusive, non-revocable, worldwide, transferable, royalty-free, perpetual right to use your User Generated Content in any manner of media now or later developed for any purpose, commercial, advertising or otherwise, including the right to translate, display, reproduce, modify, create derivative work, sub-license, distribute, assign and commercialize without any payment due to you.
Should any part of the Service offer you the opportunity to join in or read from a forum, please be aware that any communications posted on the forum represent the views of the individual who posted such communication and are not to be taken as the views of FarePilot.
Do not post any User Generated Content that includes “junk mail”,“chain letters”, “pyramid schemes” or other forms of solicitation. Do not use automated scripts to collect information from the Service.
Do not provide any false personal information about yourself. You confirm not to create more than one FarePilot account, create a FarePilot account on behalf of another individual, group or entity, or transfer your profile or account. Do not use or try to use another person's account, username or password.
FarePilot reserves the right to monitor any information transmitted or received through any forum provided, and, at its sole discretion and without prior notice, to review, remove or otherwise block any material posted.
FarePilot has no obligation to prescreen, monitor, edit or remove UserGenerated Content and assumes no responsibility for User Generated Content, even where it chooses to carry out prescreening, monitoring, editing or removal of User Generated Content.
We take safety very seriously. Safety on the road is important to us, for this reason by signing up to our service you agree to use it responsibly. Remember to stay safe while on the road. You should only use FarePilot if you are safely parked.
If you choose or are provided with a username, password or any other piece of information as part of FarePilot’s security procedures, you must treat such information as confidential and you must not disclose it to any third party nor allow any unauthorized person access to the Service under your username and/or password. You are responsible for any actions that take place while using your Service account or while using the Service via your Device and FarePilot is not responsible for any loss that results from the unauthorized use of your username and/or password, with or without your knowledge.
FarePilot may ask or collect information regarding your expenses and earnings. This information is used to help our users find and redeem offers from a variety of sources. Whilst FarePilot has an understanding of these offers, by accepting our terms you will own researching and validating them, and FarePilot accepts no liability for any issues.
If you would like some help before proceeding with an offer, please contact us via our chat feature in the app, or email email@example.com.
We may ask you to provide data (such as name, telephone, email, postcode, where you work, type of vehicle, vehicle colour, age of vehicle, work attire) to help assess if we can add value for you by introducing you to different third party service providers, such as private hire operators that may be looking to make use of your services. We analyse the data that you provide or generate to determine if you meet criteria provided to us by third party service providers that are looking for professional drivers like you. If successful, we receive a commission for such introduction from the third party service provider. We request the third party service provider to provide us information related to the transport jobs they offer you, the fare values, the dates of the performance of the transport services, and the payment of fares to help determine our commission. These suggestions are provided in order to help you find relevant third party assignments or services which may be of interest to you. It is your sole responsibility to decide whether any assignments and/or services offered by these third party service providers are suitable for your purposes. FarePilot is not responsible for third party service providers or the assignments or services they offer and does not give or enter into any conditions, warranties or other terms or representations in relation to any of these or accept any liability in relation to any of these.
Some parts of the Service are billed on a subscription basis("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set on a monthly basis.
At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel its, it is cancelled for you or the purchased item reaches its natural end point.
You may cancel your Subscription renewal either through your online account management page or by contacting firstname.lastname@example.org . A valid payment method, including is required to process the payment for your Subscription. You shall provide FarePilot with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize FarePilot to charge all Subscription fees incurred through your account to any such payment instruments.
Should automatic billing fail to occur for any reason, FarePilot will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.
FarePilot may, at its sole discretion, offer a Subscription with a free trial for a limited period of time ("Free Trial").
You may be required to enter your billing information in order to sign up for the Free Trial.
If you do enter your billing information when signing up for theFree Trial, you will not be charged by FarePilot until the Free Trial has expired.
On the last day of the Free Trial period, unless you cancelled your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected.
At any time and without notice, FarePilot reserves the right to(i) modify the terms and conditions of the Free Trial offer, or (ii) cancel such Free Trial offer.
FarePilot, in its sole discretion and at any time, may modify theSubscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.
FarePilot will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate yourSubscription before such change becomes effective.
Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.
Except when required by law, paid Subscription fees are non-refundable.
When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
All Materials and intellectual property contained in or on the Service (except for User Generated Content) is owned by FarePilot or its licensors. All Materials (except for User Generated Content) are a collective work under applicable copyright laws and is the proprietary property of FarePilot. FarePilot reserves all of its rights in respect of the Materials contained in the Service and in respect of the Content.
All trademarks included in the Service are owned by FarePilot or its licensors. FarePilot reserves all of its rights in respect of the trademarks included on this Service.
Nothing in these Terms shall be interpreted as granting to you any license of IPR owned by FarePilot or its licensors.
The Service may include links to external websites or applications. When you follow such links the external website or application may appear as a full screen (in which case you will need to use the Device button to return to the Service) or in some cases it may appear within the frame of the Service (in which case you will be able to return to the Service by using the navigation buttons within the frame of the Service). These links are provided in order to help you find relevant websites, applications, services and/or products which may be of interest to you quickly and easily. It is your responsibility to decide whether any services and/or products available through any of these websites or applications are suitable for your purposes. FarePilot is not responsible for the owners or operators of these applications or websites or for any goods or services they supply or for the content of their websites or applications and does not give or enter into any conditions, warranties or other terms or representations in relation to any of these or accept any liability in relation to any of these (including any liability arising out of any claim that the content of any external website or application to which the Service includes a link infringes the intellectual property rights of any third party).
FarePilot reserves the right in its sole discretion to terminate your account and/or access to the Service or any functionalities thereof, delete your profile and any of your User Generated Content and/or restrict your use of all or any part of the Service at any time, for any or no reason, without notice and without liability to you or anyone else. FarePilot also reserves the right to prevent access to the Service or any of its functionalities or features.
After any line of action subject to the above Clause you are not allowed to create a new account to circumvent the termination, deletion or restriction.
You understand and agree that some of your User Generated Content may continue to appear on or through the Service or may persist in backup copies for a reasonable period of time even after your account and/or access to the Service is terminated.
These Terms remain in effect after your account and/or access to the Service is terminated.
If you wish to terminate your account, you may simply discontinue using the Service.
You agree to indemnify, defend and hold harmless FarePilot, its affiliates, officers, directors, employees, agents, licensors, contractors, and suppliers from and against all claims, losses, liabilities, expenses, loss of profits, obligations, damages and costs or debt, including, without limitation, legal costs arising from or relating in any way to your User Generated Content, your use of User Generated Content, your use of the Service or any violation of these Terms and Conditions , any law or the rights of any third party.
You are responsible for the accuracy of the information that you enter or submit into the Service. While FarePilot does its best to ensure that any information provided as part of this Service is correct at the time of inclusion on the Service, FarePilot cannot guarantee the accuracy of such information.
To the fullest extent permitted by law, FarePilot disclaims all warranties, express or implied, regarding the operation and use of the Service and any products accessed via the Service. You understand and agree that you use the Service at your own risk and that you are solely responsible for your use and for any damage to the Device through which you access the Service, loss of data or any other harm of any kind which may result from downloading, accessing or using the Service. Further FarePilot shall have no liability to you or others regarding the Service, including damage caused by:
(a) inaccurate, untimely, incomplete or erroneous information;
(b) unavailability of the Service at any time or for any period;
(c) failure to log in, access the Service or stay on-line;
(d) events beyond our control or which could not have been reasonably foreseen; or
(f) third party interference such as hacking, computer viruses, bugs, trojans, information posted on the web by unauthorised parties, phishing, and any other cyber crime.
To the fullest extent permitted by law, FarePilot shall under no circumstances whatsoever be liable to you, whether in contract, tort (including negligence), breach of statutory duty or otherwise, arising under or in connection with any products accessed via the Service, your use of this Service, or for your reliance on any information or advice contained in the Service for:
(a) loss of actual or anticipated profit, sales, savings, use, business, business opportunity or revenue;
(b) losses caused by business interruption;
(c) loss of goodwill or reputation;
(d) loss or corruption of data, information or software; or
(e) any indirect, special or consequential cost, expense, loss or damage suffered by you in connection with your use of the Service or any materials posted on it, even if such cost, expense, loss or damage was reasonably foreseeable or might reasonably have been contemplated by you and/or FarePilot.
Further, FarePilot shall not be liable to you or any third party in respect of fraud, negligence, act, default or omission or willful misconduct of independent contractors engaged by FarePilot, or their employees, contractors or agents.
Nothing in these Terms shall limit or exclude FarePilot’s liability for death or personal injury caused by FarePilot's negligence or for fraud or fraudulent misrepresentation.
These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.
FarePilot may change the format and content of all or any part of the Service at any time, including but not limited to removal of features or functionalities in the Service.
FarePilot may suspend the operation of the Service, or of certain of its features or functionalities, for support or maintenance work, in order to update the content or for any other reason.
Updates to the Service may be issued from time to time through the Appstore or Google Play. Depending on the update, you may not be able to use all or part of the Service until you have downloaded the latest version of the Service and accepted any new terms.
FarePilot may change these Terms at any time without notice, effective upon posting the amended Terms to the Service. In the event that the Terms are amended, you will be asked to accept those revised Terms when you next use the Service. Any use of the Service thereafter will be on the basis of those revised Terms.
FarePilot may transfer its rights and obligations under these Terms to any affiliate of FarePilot. Any such transfer will not affect your rights or FarePilot's obligations under these Terms.
If you have a question or complaint about the Service, please email email@example.com.
Each of the Clauses or sub-clauses of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining Clauses or sub-clauses will remain in full force and effect.
By using any log in credentials created by yourself for FarePilot, or using third party applications and integrations, you hereby grant FarePilot a non-exclusive, royalty free licence to use and store this credential information for iterating our services and creating a more efficient service for the users.You also understand that FarePilot does not represent or act on behalf of any third party applications or integrations.