We are announcing that we took the difficult decision to shut down FarePilot on 14th May 2020.

FarePilot was started three years ago with one mission: to help rideshare drivers. We hope that we have helped you, and are grateful to all of you who have been part of the FarePilot journey with your feedback and support.

The app is no longer supported and we suggest users uninstall the app. For Subscribers, auto-renewal has been discontinued. We will refund you in full for the unused portion of your subscription if it extended beyond 14th May 2020. All refunds for Android users have been completed through Google Play. If you are an iOS user, you can request a refund from Apple. Click here to find out how.

You can find further FAQs at the bottom of the page. Please feel free to contact us with any questions you may have.  

Thank you once again for using FarePilot. 

The FarePilot Team

Frequently Asked Questions

When did FarePilot shut down?

FarePilot shut down on 14th May 2020.

What happens to the FarePilot app after 14th May 2020?


The app is no longer be supported and you may get an error message if you try to use it. We suggest you uninstall it. It has also been removed from app stores.

My subscription ends after 14th May 2020. Can I get a refund?

If your subscription ends after 14th May 2020, you will be refunded for the period beyond it by your app store.

If I'm eligible, how do I get my refund?


If you are an iOS user, you can request a refund from Apple. You can find out more here. All Android refunds have now been completed through Google Play.




If I'm eligible, when will I receive my refund?



For iOS users, you can find more detail on how long refunds take from Apple here. All Android refunds have now been completed through Google Play.


Can I sign up for a new subscription?


No, we are no longer accepting subscriptions to the FarePilot app.



What happens to my personal data?


We have permanently deleted all personal data from our users. We no longer process or store any personal data.


How can I contact you?


If you have any questions please get in touch with us at hello@farepilot.com.


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